Nationwide ACS has a first-rate remote support team to call on when you are looking for a resolve to problems quickly and proactively.
Our remote-support team is highly knowledgeable in remote technology which enables them to meet the expectations of the end user. Nationwide ACS can gain quick and secure access to a system - even outside of firewalls [with prior permission, of course, of the owner of the system(s)]. Depending on the problem, some issues are fixed in the first 15 minutes of the remote connection.
Nationwide ACS's remote software enables the technician to instantly view and control each customer’s computer with secure, easy-to-use access.
Nationwide ACS not only has the ability to use remote software for resolving issues, but also has the capabilities to monitor and control systems on a network for our Managed Services clients. This has proven to keep IT costs down while still maintaining crucial control and updates of a business network. Nationwide ACS uses remote technology to:
- Install updates and new features if requested
- Install custom reports that the client orders
- Take a backup of client data (with client approval)
- Monitor how the server is running
- Find a file that is lost, or reconnect to a network fileserver
Give us a call at (866) 970-6227 and discover the power that peace of mind will bring to you and your loved ones.
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Residential Services
