A flexible and affordable IT service plan for small businesses

Easy IT Package

Includes the management of a single server and up to 5 PC’s

 

Nationwide ACS Easy IT Service plan accommodates small business that are seeking security and maintenance for their computing environments at an affordable cost.  This unique plan offers all of the following services below:

 

PC/Desktop Maintenance

 

     Receive comprehensive preventative maintenance service for your computers that includes spam filter and anti-virus protection.  Gain access to unlimited tech support available 24/7

 

  • 24/7 Help Desk Support
  • Spyware and adware scanning and removal
  • Patch assessment and updates
  • Tracking of software and hardware assets on each Desktop/Laptop

 

On-Site Service (On-Demand)

 

     Access to certified IT Professionals to solve complex problems or to integrate new technologies at all your business locations or home office

 

  • On-Site problem resolution
  • Project Implementation
  • New Technology deployment & integration
  • Pay per incident or project

 

Complimentary Services

 

  • On-going strategic IT planning and guidance
  • Live Helpdesk support 24/7
  • Disaster Recovery & Business Continuity Planning

Network and Security Maintenance

 

     Achieve maximum uptime of your network and remote access connections

 

  • Router and network peripheral management
  • Critical security updates and firmware upgrades
  • Network performance monitoring & reporting
  • Remote access/VPN provisioning

 

Server Maintenance

 

     Ensure maximum uptime of your business-critical applications. 24/7 monitoring of your core applications, hardware thresholds, and overall system performance to ensure access to your files and applications are there when you need it

 

  • Remote support for server applications
  • Security patch& service pack management
  • Application monitoring
  • Event log monitoring
  • Performance monitoring
  • Automated data backup scheduling (up to 10GB/month basic online backup included)

 

 

Maximum uptime for your network and business critical applications

 

Immediate visibility into your network and server applications performance coupled with automatic alerts to prevent catastrophic crashes of your system.  Nationwide ACS is immediately alerted when your system and applications crosses set thresholds such as your server going down, memory reaching capacity, or a workstation consistently being overloaded.

 

Reliability, Security and Productivity

 

Maximize employee productivity and network uptime through routine maintenance and regular tuning.  Scheduled updates for security patches, spyware removal, antivirus, spam protections and network security

 

Live Access to Certified IT Professionals

 

You can reach your support team of IT Professionals for all helpdesk issues as well as complex network problems 24/7

National 24/7 IT Coverage!

 

Nationwide ACS

 

     Nationwide ACS Easy IT service provides small business like yours with a comprehensive solution that will allow you to concentrate more on growing your business and worry less about your IT.  Through our well developed and proven methodologies, we help you get your most out of technology and provide your business with a competitive edge.

 

Stay ahead of problems

 

     Nationwide ACS Easy IT Service provides you with a peace of mind by having your IT operations safeguarded by a team of highly experienced engineers.  With advanced network monitoring tools and remote management technology, we troubleshoot problems before they arise or elevate to a more critical state that might impact your business.  Nationwide ACS ensures that you have business continuity and are achieving maximum uptime for your IT assets.

 

Complete IT staff , at your service when you need it

 

     Your IT support team is always on call at your disposal for problem resolution.  You will have access to a dedicated team of support engineers for remote and onsite services should the need arise and they are just a phone call or email away.  Nationwide ACS understands that response times are critical and that’s why we set our service level agreement to 1 hour response time to your call and assign an engineer to resolve your issue.

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