At Nationwide ACS we take our role as professional computer consultants serious, we have cleaned up after the many non professional individuals and companies within this industry. Unfortunately, as of yet there are no certifications or board exams required before an individual can call themselves a technician.
Each member of our help desk, service advisory staff and executives within the corporation are all certified within their chosen field of expertise as well as they have all completed a comprehensive corporate certification to ensure that their individual skill sets are above the industry standards.
Nationwide ACS is leading the way to ensure that each technician that we hire are "true professionals" within their field and will address the issue correctly the first visit. When you call into our help desk, your initial consultation with the Service Advisors is always at no charge, you will be in control of each decision that is made, our job is simply to provide a professional diagnosis of the issue and provide clear paths for resolution.
Once a decision is made as to what the resolution path is to be, expectations for delivery of service will be set as well as goals for each task. Both our Service Advisors and help desk personnel have been trained in expectation management.
Give us a call at (866) 970-6227 and discover the power that peace of mind will bring to you.
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Residential Services
